High energy service associate with exceptional consumer relations, along with the ability to think critically, make sound judgements, and take care of the customers' needs. Responsible, loyal and committed! =)

COMPANY	POSITION HELD	DATES WORKED
Progressive Casuatly Insurance Co.	(Confidential)	4/2006 - 5/2008

SCHOOL	MAJOR	YEAR	DEGREE
Public Schools Adult Continuing Education	general diploma	2001	High School/GED Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Yahoo News!	media url	I like reading about the economy and job markets, always keeping an eye open for ways I can contribute.
Website	Monster Articles	media url	This site has many great articles from how to interview and get into a job market, to career tips once in the workforce and cross-training to further develop yourself and thus become a greater asset to your company's vision.

Highlights:

Companies I like:

travelocity, qvc, geico, progressive, lane bryant, jc pennys, target

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• computer skills
• Critical thinking
• empathy
• company measures
• leadership

In charge of being some consumers first contact with the company, so developed a rapport in which we collect needed information as well as convey that the company is all they promised to be. Also responsible for educating customers about company-run vehicle repair services to generate more business for the company.