Ability to provide outstanding customer service, as well as the ability to develop and train work force, build relationships, utilize skills of workforce most appropriately, ability to manage front end operations effectively, ability to process information/merchandise through computer system and register system

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
high tech	dda	2007	Associate Degree

Highlights:

? Home Depot homer award (x6) ? Home Depot voice of the customer (x 7) ? Bonze award ? Marble Slab Creative-Thinker Dec.2005 ? Burlington Coat Factory 1000.00 mark Nov 2005 ? Burlington Coat Factory $500.00 mark Nov. 2005 ? Web sales manager--2004-2005 ? Outstanding Customer Service--2002 and 2004 ? Business Academy--2002-2005 ? ROP Student of the month—2003 ? Honor Roll--2001-2002 ? Perfect Attendance--1998-2000

Companies I like:

any

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

? Banks ? Customer Service & Greeting ? Assist in the hiring of some qualified applicants to meet our needs. ? Train, coach and manage all cashiers in all front-end policies and procedures, including new cashiers and cross training of other associates ? Be aware of all areas of possible loss due to theft, fraud, and/or carelessness. ? Communicate all information regarding special promotions and sale items. ? Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service by providing a friendly environment. ? Authorize and ensure validity of customer returns, exchanges, voids, and discretion discounts. ? Oversee compliance with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures. ? Provide orderly maintenance of front-end equipment and supplies. Help solve problems that affect the service, efficiency, and productivity of the front end.