To obtain a support position in a fast paced challenging environment that utilizes my ten years of technical and business expertise. My experience includes technical support of both hardware and software applications by phone, email, and person to person interaction. In addition, my communications skills have allowed me to effectively recognize and facilitate business needs of customers.

COMPANY	POSITION HELD	DATES WORKED
Buy Seasons	(Confidential)	5/2008 - 5/2008

SCHOOL	MAJOR	YEAR	DEGREE
Bonneville High School	high school	1995	High School/GED Degree

Highlights:

Selected by upper management to be transferred from CA to VA to assist in the opening of a new call center when the CA call center was closed. Became lead technical support engineer.

Companies I like:

I don't know the Milwaukee job market. Just looking for customer service help desk any company is fine.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Helped support a new chat program being offered through a retail website.