CHRISTINE T. MAY 5900 W. TROPICANA AVE #96 LAS VEGAS, NV 89103 1.702.476.9732 1.702.635.5745 kauai_gurl_8082006@yahoo.com COVER LETTER PURPOSE: TO SECURE A POSITION WITH A PROFESSIONAL ORGANIZATION WITH UPWARD PORENTIAL To Whom It May Concern: After you review my resume, you will notice that all of my work experience is in the customer service arena. I have held positions everywhere from entry level positions to management and key holder responsibilities. On many occasions, I was responsible for the training of both new and existing staff members on methods of rendering excellent customer service. You will also notice that I have held positions of great responsibility such as key holder, responsible for large amounts of cash on a daily basis, and responsible for the opening and closing of the work place daily. I am seeking a professional position with a professional organization where upward mobility exists. I thank you in advance for your time and consideration on this vital matter. Christine T. May 5900 W. Tropicana Ave #96 Las Vegas, NV 89103

Highlights:

to ensure a position with great customer service

Companies I like:

gentlemens clubs, hot topic, bakery, walmart, petco, pet land, tilly's, marshalls, ross, bulington coat factory

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
customer service

CHRISTINE T. MAY 5900 W. TROPICANA AVE #96 LAS VEGAS, NV 89103 1.702.476.9732 - HOME 1.702.635.5745 - CELL kauai_gurl_8082006@yahoo.com PURPOSE: TO SECURE A POSITION WITH A PROFESSIONAL ORGANIZATION WITH UPWARD POTENTIAL Aug. 2007 - Mar. 2008 / Aug. 2004 - May 2006: The Wild Zebra, San Antonio, TX. 1.210.646.6331 Position Held - Head Waitress * Responsible for all customer service staff members * Responsible for large amounts on cash on a daily basis * Constantly educated staff on the meaning of excellent customer service * Responsible for scheduling of staff members based on needs at the time * Responsible for all aspects of training of new wait staff members Oct. 2006 - Jan. 2007 / Godiva Chocolate, Las Vegas, NV. Fashion Show Mall 1.702.369.5832 Position Held - Sales Associate * Responsible for large amounts of cash on a daily basis * Responsible for rendering excellent customer service * Responsible for stocking and organizing merchandise constantly * Responsible for opening and/or closing of store as needed * Responsible for End Of Year inventory for entire store June 2001 - Oct. 2003 / Dairy Queen, San Antonio, TX. Position Held - Shift Leader * Responsible for all activities on shift * Responsible for scheduling of staff based on needs * Responsible for large amounts of cash on daily basis * Responsible for opening and/or closing of store daily * Responsible for training of all staff members on customer service CHRISTINE T. MAY Oct. 1998 - Sept. 2001 / Montgomery Wards, San Antonio, TX. Position Held - Sales Associate/Shift Leader * Responsible for organizing and stocking children’s department constantly * Responsible for large amounts of cash on a daily basis * Became Head Cashier after 6 months of employment * Responsible for training of new staff members * Became shift leader after one year of employment * Key staff member involved in quarterly inventory for department * Responsible for daily shift reports for the department * Involved in the interviewing process of all prospective staff members EDUCATION: * Roosevelt High School - Graduated 2001 * San Antonio Community College - College level classes * St. Phillips College, San Antonio, TX - College level classes