Well experienced support professional who wears many hats. Strong believer in customer service and dedication.

Highlights:

Companies I like:

Google, EDS, Siemens

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Took on responsibility of learning Nortel phone system so the cost of calling for service was reduced dramatically. Involved in Moving users off old domain and on to new domain.