To obtain a challenging position that will allow me to expand upon my future and continue to accumulate knowledge. To work in a creative, exciting people-oriented setting that expands my knowledge and provides continued focus on customer service.

COMPANY	POSITION HELD	DATES WORKED
Clientlogic	(Confidential)	7/2005 - 3/2007

SCHOOL	MAJOR	YEAR	DEGREE
olympic	tech	2002	High School/GED Degree

Highlights:

Companies I like:

Customer service/ call center

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Call Center
• supervisor

• Oversee 15 Tech Support Agents, monitor phone calls, grade quality of team, process terminations • Set achievable goal projections.