I am a retired Navy Chief Petty Officer with a proven track record in training, customer service, collections and skip tracing. I have a strong work ethic in getting the job done. I approach my work with honesty, integrity and commitment. I also have the ability to take complex subject matter and communicate in both oral and written format to individuals at all levels of education. My goal is to find a company, who shares those same qualities, who offers stability, and advancement opportunities

COMPANY	POSITION HELD	DATES WORKED
Carolina Finance	(Confidential)	1/2007 - 7/2007
USA Discounters	(Confidential)	9/1997 - 12/2006
US Navy	(Confidential)	11/1985 - 4/1997

SCHOOL	MAJOR	YEAR	DEGREE
William Mitchell High School	General	1970	High School/GED Degree

Highlights:

Knowledge in Fair Debt Collection Act policies and procedures. Excellent written and verbal communication skills. Accountable for over 1500 past due collection accounts and recovered lost company assets in excess of $25,000 per month, for a five-year period. Ability to communicate and interact effectively with customers and staff. Skilled in MS Office Suite. 29 years of customer care experience, competent in strategic and persuasive negotiating.

Companies I like:

various

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Collections

Account manager and company trainer for 3 data based search engines.