Occupation:Customer Service Representative |
Location:Stockton, CA |
Education Level:High School/GED |
Will Relocate:No |
Description
You will find that I am: an excellent communicator of both verbal and written skills… One who can maintain confidentiality… Able to handle stress and high pressure situations well…Identify, clarify and resolving problems…Self-motivated…A fast learner…Detail and results-oriented…Well organized…Able to quickly establish strong working relationships with persons of diverse ethnic backgrounds…Eager to approach each project with enthusiasm and directness.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Merchant Teller | (Confidential) | 1/2006 - 2/2008 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Stockton School for Adults | GED | 1990 | High School/GED Degree |
Accomplishments
Highlights:
Merchant Teller Customer Care RepCompanies I like:
cingular wireless
Job Skills
P&L responsibilities | |
Presentation | |
Technology Solutions | |
Sales Support | |
Software Implementation | |
Requirements Analysis & Specification | |
Leadership |
Keywords
Responsibilities
· Answer incoming calls and assist customers in their specific enquiries
· Create further interest in the company's services by inviting customers to use all services and products offered
· Provide a high level of personalized customer service
· Update databases with changes and status of each customer or prospective customer
· Arrange the dispatch of products, information kits or brochures to clients and interested parties
-IT Help Lines – providing first-line support to callers to try and help them fix computer problems
-Follow up client calls with clerical duties, including faxing, filling out paperwork, doing credit reference checks and liaising with other departments