You will find that I am: an excellent communicator of both verbal and written skills… One who can maintain confidentiality… Able to handle stress and high pressure situations well…Identify, clarify and resolving problems…Self-motivated…A fast learner…Detail and results-oriented…Well organized…Able to quickly establish strong working relationships with persons of diverse ethnic backgrounds…Eager to approach each project with enthusiasm and directness.

COMPANY	POSITION HELD	DATES WORKED
Merchant Teller	(Confidential)	1/2006 - 2/2008

SCHOOL	MAJOR	YEAR	DEGREE
Stockton School for Adults	GED	1990	High School/GED Degree

Highlights:

Merchant Teller Customer Care Rep

Companies I like:

cingular wireless

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service Representative

· Answer incoming calls and assist customers in their specific enquiries · Create further interest in the company's services by inviting customers to use all services and products offered · Provide a high level of personalized customer service · Update databases with changes and status of each customer or prospective customer · Arrange the dispatch of products, information kits or brochures to clients and interested parties -IT Help Lines – providing first-line support to callers to try and help them fix computer problems -Follow up client calls with clerical duties, including faxing, filling out paperwork, doing credit reference checks and liaising with other departments