With over 18 years of customer service experience I am able to be highly adaptable to client needs and services.

Highlights:

Companies I like:

World Access, Capital One, Affinion, Bank of America, Circuit City

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• clerical
• customer service
• data entry
• receptionist
• call center
• operator
• business

Maintaining confidentiality with client files along with persistent organizational skills allowed the organization to provide the services with ease.