High energy Customer Svc professional with exceptional interpersonal and communication skills. Resourceful, creative, loyal and honest.

COMPANY	POSITION HELD	DATES WORKED
Kely Services	(Confidential)	6/1995 - 3/2008

SCHOOL	MAJOR	YEAR	DEGREE
El Caminl College, Torrance, Ca	music/business	1975	Associate Degree

Highlights:

Quality awards 11 of every 12 months while at AT&T Wireless (Cingular)

Companies I like:

ANY

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
think outside the box
get er' done attitude

• customer service
• mkt. retail
• data entry

I was the primary contact for the Amprobe Recall. Answering all incoming customer service calls regarding the recall. Maintain the recall database of over 6000 customers and resolve all issues and requests. I