To secure a challenging position within a corporate environment, where my interpersonal, collections experience and leadership skills will be successfully utilized to exceed organizational goals with great enthusiasm and perseverance.

COMPANY	POSITION HELD	DATES WORKED
bank of america	(Confidential)	6/2007 - 4/2008

SCHOOL	MAJOR	YEAR	DEGREE
la sierra high school	general course	1999	High School/GED Degree

Highlights:

Consistently one of the top representatives within the department. Served as a team leader answering questions of Collections representatives as well as handling escalated customer calls in talk off situations.

Companies I like:

Wachovia, Verizon, JPMorgan & Chase, Wells Fargo

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• collections
• customer service

Acquired leadership capabilities by filling in absence of the team supervisor.Served as a team leader answering questions of Collections representatives as well as handling escalated customer calls in talk off situations.