Occupation:Customer Service Representative |
Location:Newark, NJ |
Education Level:High School/GED |
Will Relocate:YES |
Description
Able to clarify the nature of a problem, evaluate alternatives, and determine the outcome of the various options. Handle complaints and concerns in a sensitive manner. Willing and able to learn new skills quickly and apply them effectively.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| NYC TRANSIT AUTHORITY | (Confidential) | 5/1997 - 5/2007 |
| UNITED STATES POSTAL SERVICE | (Confidential) | 10/1994 - 10/1996 |
| NYC DEP'T. OF TRANSPORTATION | (Confidential) | 4/1986 - 10/1994 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| PROSPECT HEIGHTS | ALL | 1985 | High School/GED Degree |
Accomplishments
Highlights:
SHOWING UP TO LEND A HAND DURING THE 2003 BLACKOUT. ASSISTING WITH STATION EVACUATIONS AFTER 9/11/2001 DISASTER.Companies I like:
Job Skills
| P&L responsibilities |  |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
| Sales Support | |
| Leadership | |
Keywords
Responsibilities
Provided quality, attentive customer service to customers. Kept accurate records for all purchases and transactions, all while assisting more than one customer in a timely manner.
