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Barbara F

Customer Service Associate

Occupation:

Customer Service Representative

Location:

Newark, NJ

Education Level:

High School/GED

Will Relocate:

YES

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Able to clarify the nature of a problem, evaluate alternatives, and determine the outcome of the various options. Handle complaints and concerns in a sensitive manner. Willing and able to learn new skills quickly and apply them effectively.

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COMPANY POSITION HELD DATES WORKED

NYC TRANSIT AUTHORITY (Confidential) 5/1997 - 5/2007
UNITED STATES POSTAL SERVICE (Confidential) 10/1994 - 10/1996
NYC DEP'T. OF TRANSPORTATION (Confidential) 4/1986 - 10/1994
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SCHOOL MAJOR YEAR DEGREE

PROSPECT HEIGHTS ALL 1985 High School/GED Degree
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CollapseAccomplishments

Highlights:

SHOWING UP TO LEND A HAND DURING THE 2003 BLACKOUT. ASSISTING WITH STATION EVACUATIONS AFTER 9/11/2001 DISASTER.

Companies I like:

Comcast, Nike, Colonial Penn

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CollapseResponsibilities

Provided quality, attentive customer service to customers. Kept accurate records for all purchases and transactions, all while assisting more than one customer in a timely manner.
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