Sales and Operational professional with management background and over five years of retail experience. Significant ability to contribute towards business growth and adapt to the fast- paced work environment. Experience in operational management, sales, staffing, cost control with strong follow up, and analytical skills. Generated successful partnerships with management and co- workers to ensure the highest level of customer service excellence within the organization.

COMPANY	POSITION HELD	DATES WORKED
Chocolate Inn	(Confidential)	10/2005 - 12/2007

SCHOOL	MAJOR	YEAR	DEGREE
Lawrence High School	Diploma	1999	High School/GED Degree

Highlights:

Companies I like:

Fed-Ex, UPS, Verizon

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Manager

• Reformatted and updated web site for company including detailed descriptions of product, dimensions, and ordering information • Responsible for tracking orders placed by vendors used outside the company, and confirmed the order details to ensure accuracy