30 yr retired IT Systems Prog looking for a quite "Fun" job in the Customer Service Field

Highlights:

o Customer support assisted in problem resolutions, training, and other Data related questions. 24 hour availability. o Vendor Contact for scheduling meetings, demonstrations, and maintenance. o Application presentations and training to internal and external Customer. o Disaster Recovery documentation Procedures. o Using performance reports, growth projections, and cost analysis presented a completed project plan for migrating the Cash Management system to newer technology. o System Administration for Secured File Transfers, SOX compliance. o Time management of Customer activity, and System outages upgrades. o Government Grant Management and Invoice auditing. o Training co-employees in Microsoft applications such as Excel, Word, and Outlook. o Office Manager, Scheduling Shipments, jobs, and sales calls. o Payroll, Quickbooks, Audit company logs, custom application, and Accounts receivable. o Purchase Division operating supplies, inventory, and projected usage. o Staffing database, reporting, and staticus o Software helpdesk/Customer Service center.

Companies I like:

Call Center

• customer
• service
• phone

Customer Service, Phones