Great customer service representative, with exceptional communication skills and leadership skills. Alway professional and polite. Very resourceful and loyal.

COMPANY	POSITION HELD	DATES WORKED
Waterfalls of Detroit, Hair Salom	(Confidential)	4/2007 - 9/2007
Management Cleaning Controls, LLC	(Confidential)	12/2006 - 3/2007
Afni, Inc	(Confidential)	10/2005 - 6/2006
Michigan Department of Corrections	(Confidential)	6/1987 - 7/2003

SCHOOL	MAJOR	YEAR	DEGREE
Mercy College of Detroit	Legal and Business Administration	1986	Associate Degree

Highlights:

Companies I like:

Telecommunications, Answering Services

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service Representative

As an Account Manager, I seen that my emjployees were not trained in OSHA standards, and that there was a need for work and safety rules. I make it a priorty that the employess be trained in OSHA and trained them and then I developed work and safey rules for the staff.