High energy customer service representative that focuses on the customers needs and questions in order to provide a satifactory experience.

Highlights:

I have been in the customer service field for over 15 years and I feel at home speaking and assisting customers with their needs.

Companies I like:

Verizon, Cox Communications, Station Casinos

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer service
• sales
• marketing

Assisted customers in all questions they needed answered as well as provided the customer new ideas and products to help them utilize our products.