Great cutomer service, responsable, hard working, problem solver, train other employee's.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2004 - Present
TruGreen ChemLawn	(Confidential)	8/2004 - 10/2004
Ohio Casualty Group	(Confidential)	8/1998 - 5/2004

SCHOOL	MAJOR	YEAR	DEGREE
American Academy	High School	1998	High School/GED Degree

Highlights:

I've taken several customer service courses. I've also taken a property and casualty course.

Companies I like:

insurance, lawn care, fiance

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• CSR
• CSS
• Insurance

One of my responsibilites are to answer calls from insured's and agents. I am part of the front line, so what I do does impact the company. Steller service is my #1 priority. I also process insurance policies and endorsements. It's is important to get my work out to our customers with correct policy information the 1st time it is issued to insure that our customers are happy.