Occupation:Customer Service Representative |
Location:Charleston, WV |
Education Level:High School/GED |
Will Relocate:No |
Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Verizon | (Confidential) | /2000 - /2007 |
| Ticketmaster | (Confidential) | /1999 - /2000 |
| AT&T | (Confidential) | /1996 - /1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Carver | GED | 1989 | High School/GED Degree |
Accomplishments
Highlights:
Job Skills
| P&L responsibilities |  |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
| Sales Support | |
| Leadership | |
Responsibilities
Obtained rapport and utilize interviewing skills to obtain the telecommunication needs for new and existing businesses customers while implementing FCC rules and regulations.
Prepare correspondence and documents to verify services obtained during transaction, create contracts and follow-up communication for customer satisfaction.
