Talented Senior Software Quality Assurance Analyst, HTML Help Developer, and Tech Writer with 11 years of progressively responsible experience.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2007 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Computer Learning Center	Computer Programming	1996	Associate Degree

Highlights:

Companies I like:

any web enabled companies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• test
• qa
• quality assurance
• html help

DATA AGE BUSINESS SYSTEMS – Largo, FL 04/2007 – present Senior Quality Assurance Analyst / Tech Writer / Product Specialist Responsibilities Include: Formerly contracting but now permanent at Data Age Business Systems, specializing in data acquisition, control, and point of sale software. Development and revision of their PawnMaster® software Help System, with all pages developed in HTML with FrontPage, and compiled in HTML Help Workshop. Internet and Intranet development and writing of their software technical documentation, including Software Release, Update, various Hardware, and Support documentation. Overall Quality Assurance of their software products and modules, performed manually. Bug tracking developed and performed in DataAge’s proprietary Request application. Document configuration performed in Visual Source Safe.