10 years of customer service Excellent written and verbal communication skills, with an eye for detail Extremely productive in a high volume, high stress, environment Proficient in multiscreen applications Self starter with a can do attitude

COMPANY	POSITION HELD	DATES WORKED
Marriott Business Services	(Confidential)	12/2006 - 12/2007
Radio Shack	(Confidential)	2/2002 - 5/2006

SCHOOL	MAJOR	YEAR	DEGREE
Clarence Senior High	general studies	1992	High School/GED Degree

Highlights:

While serving in the United States Navy, I was awarded Junior Sailor of the Month as well as Junior Sailor of the Year for taking a shop, with 8 personnel under me, that has been off line for 5 years and getting everyone qualified, certified and trained on applications and the gear being used. I also set up a maintenance schedule for weekly, monthly quarterly and yearly planned maintenance.

Companies I like:

ANY

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service

Training and development of new and veteran employees. Winning the customer over with kindness and a "want to help" attitude.