Optimistic Service Representative with outstanding leadership skills. Highly Communicative and Resourceful.

COMPANY	POSITION HELD	DATES WORKED
Ehealthinsurance.com	(Confidential)	2/2006 - 3/2008
Gap Inc Direct	(Confidential)	9/2005 - 1/2006
Apple One	(Confidential)	2/2005 - 8/2005

SCHOOL	MAJOR	YEAR	DEGREE
Mesa Verde Highschool	Diploma	2004	High School/GED Degree

Highlights:

Employee of the QuarterMeeting and Exceeding expectations for incentive every quarter

Companies I like:

Kaiser, United Health Care, Insurance Companies, Customer Service/HealthCare

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Verbal Communication

• Customer Service
• Health Care Industry
• Call Center Representative
• Receptionist

I am accountable for informing my team of new policies and procedures given by the carrier(over 50 carriers) and to Management to update our system so correct information is given to our customers. Effectively helping customers find the status of their application on our website as well as giving additional information necessary to continue review of their application by the Carrier.