Very much determined and a go getter. Possess excellent communications skills which shows my personality to create rapport with customers.

COMPANY	POSITION HELD	DATES WORKED
Holiday Inn	(Confidential)	10/2005 - 3/2008

SCHOOL	MAJOR	YEAR	DEGREE
Yokota High School	HS Diploma	1998	High School/GED Degree

Highlights:

Successfully raised my hotel's OSAT score from 65% to 80% in 3 months by focusing on full circle service and consistency.

Companies I like:

Any company where I will be able to grow and entertain my talents.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Management
• Administrative Assistant

Leading all the guest service agents in number 1 guest satisfaction. Making sure the staff is following proper policies and procedures to stay consistant with the company's goals.