Description
27 years of business experience, including: ? 9 years of experience in the Insurance field with knowledge and understanding of Liability (including bodily injury) Automobile, and Workers Compensation claims. ? 18 years of banking experience (Finance and Management) ? Excellent customer service and interpersonal skills Looking to take my experience and studies and apply them to bigger and better things (no sales...no claims handling please).
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Virtual Assistant | 4/2008 - Present |
| Ohio Casualty | (Confidential) | 4/1999 - 3/2008 |
| First Financial Bank | (Confidential) | 7/1981 - 3/1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Kaplan University | Business Applied Mgt | 2002 | Associate Degree |
| Middletown High | Business Technology | 1980 | High School/GED Degree |
Accomplishments
Highlights:
Opened my own Virtual Assistant business in 2008 after working in the corporate world for 28 years. www.mymissassist.com
Job Skills
Keywords
Responsibilities
� Provides claim service to include investigating, evaluating, and settling complex claims. Secures required supporting documentation and provides required reports.
? Investigates claims, including: obtaining statements, police reports, medical documentation, scene investigation, and cause of loss
? Evaluates claim as to coverage, liability, and damage
? Negotiates claim settlements and issues claim payments within authority for bodily injury claims, MedPay claims, PIP claims, and Workers Comp claims (most recently handling Work Comp)
? Handles complex liability, including litigated files, and coverage issues as assigned
? Identifies fraudulent claims and refers to SIU for further investigation
? Supports Claim Catastrophe Program as needed
