I am a friendly, upbeat High End CSR with a distinctly pleasant voice, and professional tone and manner, I communicate well when speaking and writing; I demonstrate effective creative interpersonal, listening and questioning skills. I am customer focused, results/detail oriented with a strong work ethic. . I use time and resources effectively; consider efficiency, planning

COMPANY	POSITION HELD	DATES WORKED
VERIZON	(Confidential)	11/1996 - 7/2005

SCHOOL	MAJOR	YEAR	DEGREE
ST JOSEPH'S HS	ACADEMIC/BUSINESS	1979	High School/GED Degree

Highlights:

I RECEIVED MANY CUSTOMER COMMENDATION FROM BOTH VERIZON AND HELMS BROS MERCEDS BENZ

Companies I like:

CALL CENTERS

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support

• CUSTOMER SERVICE

I HAVE A RELENTLESS DRIVE FOR PROGRESS, EFFICIENCY AND I AM CUSTOMER FOCUSED