I am a dedicated, ethical employee with previous call center experience and LOTS of previous customer service experience. I'm a proficient typist and I know my way around a computer. Most importantly, I have something that's becoming harder and harder to find these days: a genuine desire to provide outstanding service and support - to the customers and the company. I am efficient, professional and quick-thinking - I would be a valuable addition to any company whose goals include absolute customer satisfaction and lots of repeat business.

COMPANY	POSITION HELD	DATES WORKED
HDIS	(Confidential)	4/2002 - 1/2003
(Independent) Home Health Aide	(Confidential)	5/1997 - 11/1997
Dierbergs Markets	(Confidential)	6/1995 - 12/1995

SCHOOL	MAJOR	YEAR	DEGREE
St Louis Community College - Forest Park	Criminal Justice	2008	Associate Degree
GED	General Studies	1993	High School/GED Degree

Highlights:

Accumulating an expanding number of "regulars" - customers who were so pleased with the service I personally provided that they'd insist on dealing with me over any other associate.

Companies I like:

SSM, BJC, AT&T

P&L responsibilities
Presentation
Technology Solutions
Sales Support

• customer service
• call center
• data entry

Taking inbound calls and providing information about products for customers so they could order exactly what they needed and we could be assured that they'd come back again and again. Communicating with customers about overdue balance thereby reducing the amount of money lost by the company.