Occupation:Customer Service Representative |
Location:Valley Park, MO |
Education Level:Trade School |
Will Relocate:No |
Description
Certified CUSTOMER SERVICE and CLERICAL SUPPORT with PHARMACEUTICAL & MEDICAL TERMINOLOGY experience and entry level office skills. Supportive and flexible team worker with an excellent record of job performance and safety. Core competencies include: Ø Strong interpersonal skills, flexibility, and customer service orientation.Ø Ability to resolve difficult or stressful customer service issues with positive outcomes.Ø CRT, copier, fax and calculator experienced.Ø Pharmaceutical & Medical terminology. Ø Basic office procedures, typing, filing, answering a multi-phone, and mail procedures.Ø Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Ø Knowledge of Microsoft Word and Excel.

Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Expres Scripts Inc | (Confidential) | 3/2005 - 8/2006 |

Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
St. Louis Job Corps | Business Clerical | 1997 | Trade School Degree |

Accomplishments

Job Skills
P&L responsibilities | ![]() ![]() ![]() ![]() ![]() |
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | ![]() ![]() |
Technology Solutions | ![]() ![]() |
Sales Support | ![]() ![]() |

Keywords
