Certified CUSTOMER SERVICE and CLERICAL SUPPORT with PHARMACEUTICAL & MEDICAL TERMINOLOGY experience and entry level office skills. Supportive and flexible team worker with an excellent record of job performance and safety. Core competencies include:
Ø Strong interpersonal skills, flexibility, and customer service orientation.Ø Ability to resolve difficult or stressful customer service issues with positive outcomes.Ø CRT, copier, fax and calculator experienced.Ø Pharmaceutical & Medical terminology. Ø Basic office procedures, typing, filing, answering a multi-phone, and mail procedures.Ø Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Ø Knowledge of Microsoft Word and Excel.