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April R

Dedicated,hardworking, and loyal

Occupation:

Customer Service Representative

Location:

Valley Park, MO

Education Level:

Trade School

Will Relocate:

No

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Certified CUSTOMER SERVICE and CLERICAL SUPPORT with PHARMACEUTICAL & MEDICAL TERMINOLOGY experience and entry level office skills. Supportive and flexible team worker with an excellent record of job performance and safety. Core competencies include: Ø Strong interpersonal skills, flexibility, and customer service orientation.Ø Ability to resolve difficult or stressful customer service issues with positive outcomes.Ø CRT, copier, fax and calculator experienced.Ø Pharmaceutical & Medical terminology. Ø Basic office procedures, typing, filing, answering a multi-phone, and mail procedures.Ø Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Ø Knowledge of Microsoft Word and Excel.

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COMPANY POSITION HELD DATES WORKED

Expres Scripts Inc (Confidential) 3/2005 - 8/2006
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SCHOOL MAJOR YEAR DEGREE

St. Louis Job Corps Business Clerical 1997 Trade School Degree
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Highlights:

Companies I like:

scott trade co, mastercard

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