High energy customer service professional with excellent communication and leadership skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	CSR	3/2008 - Present
Insight Communication	(Confidential)	10/2007 - 2/2008
Ameriguard Inc	(Confidential)	7/2002 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
Central Carolina Community College	General Classes	1989	High School/GED Degree

Highlights:

� Experienced manager with expertise in human relations and project management � Extensive background in staff recruitment and retention � Superb written and oral communications � Contract negotiation and maintenance � Knowledge of Federal and State Employment laws

Companies I like:

Looking for a place where there is room to grow within the company

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service

First point of contact, for new and existing customers,