Outgoing customer service representative with great communication and leadership skills.

COMPANY	POSITION HELD	DATES WORKED
ACS	(Confidential)	6/2007 - 12/2007
Cato's	(Confidential)	5/2007 - 7/2007
Roxy Movie Theater	(Confidential)	11/2004 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
lebanon high school	n/a	2006	High School/GED Degree

Highlights:

• Demonstrate a sense of urgency in busy call center environment • Possess exceptional ability to build productive relationships • In charge of resolving complex issues and win customers loyalty • In charge of demonstrating outstanding problem solving and active listening skills • Able to diffuse difficult customer situations with tact and ease • Able to up sell within the customer’s needs

Companies I like:

n/a

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service

Answering inbound calls,listening to customers problems and solving it.