Highly motivated customer service representative with exceptional interpersonal skills, incredible on the phone, even better in person, resourceful, attentive, fast learner who always puts the customer first.

COMPANY	POSITION HELD	DATES WORKED
Royal Caribbean Cruises Ltd	(Confidential)	10/2005 - 10/2007
Wentworth Buick Co.	(Confidential)	10/2004 - 2/2005
Pepsi Cola Bottling Co	(Confidential)	8/2004 - 10/2004

SCHOOL	MAJOR	YEAR	DEGREE
Churchill Alternative High School	General	2002	High School/GED Degree

Highlights:

Have been named Employee of the Month, recieve comments from Travel Partners on a daily basis, always have outstanding results on yearly reviews

Companies I like:

Nike, T-Mobile, Verizon, Carnival, Princess, Holland America

P&L responsibilities
Presentation
Sales Support
Leadership

• Administrative Assistant
• Receptionist
• Customer Service

I was assigned to 36 Travel agencies who reported to me when they booked or needed to service a large group on a cruise. If they needed anything done, they came to me, mostly for special areas like cocktail parties and conferences that needed to be held onboard and coordinated with the shipboard staff. I also work with the interoffice Resolution Sailing Specialists who, if there is a problem getting needed space, contact the Captain or Cruise Director and negotiate what would be most benificial and awards the needed space to that group.