high energy customer service professional with exceptional office and people skills. Loyal, productive and organized.

COMPANY	POSITION HELD	DATES WORKED
CIT Group	(Confidential)	11/2007 - 2/2008
Griswold Special Care	(Confidential)	6/2007 - 8/2007
Commerce Bank	(Confidential)	1/2006 - 8/2006

SCHOOL	MAJOR	YEAR	DEGREE
Wantagh HS	Business	1981	High School/GED Degree

Highlights:

Companies I like:

ATT&T, Verizon

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
keyboarding

• customer service
• data entry
• compassionate
• empathetic
• good work ethic

Answered high volume of inbound calls in a fast-paced environment while able to explain complicated fees and escrow payments to customer in a manner they could understand.