High energy customer service representative with great interpersonal, communication and leadership skills. Very resourceful, creative and loyal.

COMPANY	POSITION HELD	DATES WORKED
Dr. Denise Flynn	(Confidential)	5/2003 - 1/2005

Highlights:

I ran the front office at an Orthodontic Office. I was responsible for day to day operations. Duties included past due collections, customer service, daily reports, 10 key machine, insurance negotiations, balancing daily payments from insurance and customers.

Companies I like:

General Electric, Virtual Call Center (any) company, State Farm, Allstate

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Virtual Customer Service Agent

Previously lead collection on accounts with customers and insurance companies. Involved in running the front office including checking in patients, securing payments, answering phones, balancing daily reports.