Goal oriented and highly productive professional with proven leadership and communication skills who preserves great customer service by maintaining a positive atmosphere and lending a helping hand.

COMPANY	POSITION HELD	DATES WORKED
Barrow Neurosurgical Associates	(Confidential)	3/2004 - 10/2006
Dream Maker Invitations and More, Inc.	(Confidential)	10/2002 - 7/2007
Barnet Dulaney Perkins Eye Center	(Confidential)	4/2001 - 3/2004
United Blood Services	(Confidential)	1/2000 - 3/2001
GeoDimensions, Inc.	(Confidential)	12/1999 - 11/2000
United Blood Services	(Confidential)	3/1993 - 5/1999

SCHOOL	MAJOR	YEAR	DEGREE
Wyandotte High School	None	1985	High School/GED Degree

Highlights:

As a blood donor recruiter, I was able to convey to donors how special they were because of their selfless life-saving gifts, making them feel better and motivating them to continue donating. As a trainer for customer service, I was able to convey customers' perspectives to employees so they understood the customer's side, and in turn they provided better customer service.

Companies I like:

unknown, new to area

Presentation
Technology Solutions
Sales Support
Leadership

• customer service
• management
• supervise
• administrative assistant

Participated in (committee) decisions for process improvements, error reductions and improved customer service. Provided help/answers to others (helped train new employees, helped customer resolve bill, etc.).