Rss

Melissa M

Queen of Customer Service

Occupation:

Customer Service Representative

Location:

Addison, TX

Education Level:

High School/GED

Will Relocate:

No

CollapseDescription

. Experienced customer service and sales representative with thorough knowledge of various computer skills such as word processing, spreadsheet, database entry and type 45-55 wpm. A strong team player able to take on numerous tasks. Experienced in high pressure work loads and very attentive to details.

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

AAF Intl (Confidential) 1/2005 - 5/2007
Xerofax Truck Permits (Confidential) 10/1999 - 11/2004
Waxahachie Country Club (Confidential) 10/1996 - 10/1999
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Navarro College General 1996 Associate Degree
St John High School Advanced Honors 1995 High School/GED Degree
Right_template4_bottom

CollapseAccomplishments

Highlights:

10 years in the customer service industry 7 years in handling, receiving and managing orders I have the experience of word processing, spreadsheet and a company designed database, can type 45-55 wpm, experienced in helping set up various companies with new, company designed programs

Companies I like:

large commercial, large retail

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseKeywords

Left_template4_bottom

CollapseResponsibilities

Learn the knowledge and the know how of the air filter industry, matched and sold filters for hopsital, business, local applications. Constructed bids for school districts, hospitals and businesses via Microsoft Excel and Spreadsheet. Order Entry Error rate was .08%. Placed orders via phone and fax in company constructed order management system. Answered 40-70 calls per day. Main CSR for Houston area and New Orleans area. Helped in the training of new employees for our Dallas Call Center. Job required scanning and indexing of all shipping documents and customers’ Purchase Orders into company based intranet.
Left_template4_bottom