An energetic professional with experience in customer service. Skilled in supervising and motivating associates in daily tasks; to provide superior customer service and maximize profits. A quick learner who is highly motivated, dedicated, and detail oriented.

Highlights:

Directly managed all procedural, operational, and personnel on day to day basis

Companies I like:

i dont have a preference

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• office
• secretary
• receptionist

maintained a staff of 7 associates through comprhensive training, imaginative motivational incentives, and timely review procedures. continuous review and evaluation of customer service satisfaction, resulting in the implementation of new and improved levels of excellence.