Level headed customer service representative with excellent computer and communication skills. Creative, reliable and hard working.

COMPANY	POSITION HELD	DATES WORKED
verizon wireless	(Confidential)	4/2006 - 10/2007
teletech	(Confidential)	9/2002 - 4/2006

SCHOOL	MAJOR	YEAR	DEGREE
Laurens District 55 High School	na	2000	High School/GED Degree

Highlights:

Companies I like:

lab corp, resurgent, walgreens distribution

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• sales
• assembly
• technical support

I treated each and every customer with respect and by doing that reduced churn. I also was a customer advocate and informed customers when they were going over their minutes or notified them of past due amts to prevent suspension of services.