Occupation:Customer Service Supervisor |
Location:Lightfoot, VA |
Education Level:High School/GED |
Will Relocate:No |
Description
highly motivated customer service rep that focuses on keeping customer happy. works to solve all problems that come around.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Express Scripts Inc | (Confidential) | 8/2004 - 9/2006 |
| Lutheran Care Center | (Confidential) | 11/1995 - 10/2002 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| St Elmo High School | Diploma | 1999 | High School/GED Degree |
Accomplishments
Highlights:
my best career highlight was when i resolved an issue that 6 other supervises had looked at and just left it. i picked up the case and 2 days later it was fixed.Companies I like:
Job Skills
| P&L responsibilities |  |
| Presentation | |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
| Leadership | |
Keywords
Responsibilities
de-escalating angry members, being able to follow up with member once issue is resolved.
