I am looking for a company where my opinions matter. Where my insights are viewed. I want to be a part of a winning team. I need room for growth where moving up is about what you know, not who you know.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Billing Specialist	1/2004 - Present
Challenges	Receptionis/Adminstrative Assistant	1/2003 - 1/2004
The Answer Group	Level Four Technical support engineer	1/1999 - 4/2003
City of Fort Lauderdale	Customer Service Representative.	1/1997 - 2/1999
South Shore Roofing Comapny	Office Manager	1/1981 - 12/1997

SCHOOL	MAJOR	YEAR	DEGREE
NRI Bookeeping School	Bookeeping	1995	Specialist Degree
Fort Lauderdale High	General	1977	High School/GED Degree

Highlights:

In my five years at my current employer I have recieved 3 star awards for going above and beyond and extending myself to be a better part of the orginization, to make the company I work for advance perfect service.

Computer Skills, Hardware all aspects of assembly, configuration and troubleshooting of PC Platforms. Interface Cards, hard drives, CDROM Drives.
Troubleshoot operational problems, diagnose and repair systems software.
Basic Networking and router configuration, Static IP Help desk, research irresolvable issues
Strong customer service skills and eagerness to excel
Problem Solving
Attention to Detail and the ability to learn qucikly.
Detail oriented in researching issues to get to the root cause and resolution
Bookkeeping, A/P and A/R, payroll, reconciliation

• Technical support
• Billing
• Customer Support