Occupation:Customer Service Representative |
Location:Black Diamond, WA |
Education Level:Associate |
Will Relocate:No |
Description
I have the ability to listen to customers on the phone and respond appropriately. I am great at problem solving and thinking outside the box.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 3/2007 - Present |
| Roque Center Detox Inc | (Confidential) | 7/2006 - 2/2007 |
| Freeman Decorating Company | (Confidential) | 1/2005 - 2/2007 |
| AT&T Wireless | (Confidential) | 7/2000 - 4/2004 |
| Future-Tel Communications | (Confidential) | 10/1996 - 10/1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| CAARR Institue | Drug and Alcohol Recovery Specialist | 2006 | Trade School Degree |
| American River College | Business Management | 1986 | Associate Degree |
| Roseville High School | High School | 1984 | High School/GED Degree |
Accomplishments
Highlights:
I managed a staff of 30+ Customer Service Representatives working for a Long Distance Phone Company.Companies I like:
Any company that can utilize my previous Customer Service and Customer Service Management skills.
Job Skills
Keywords
Responsibilities
Inbound Customer Service, as well as skilled in upselling.
