Enthusiastic customer service professional with a combined 10 years experience in customer care, including management and supervisory experience.

COMPANY	POSITION HELD	DATES WORKED
AT&T Mobility	(Confidential)	9/2004 - 11/2007

SCHOOL	MAJOR	YEAR	DEGREE
Community High School	General Studies	2004	High School/GED Degree

Highlights:

Companies I like:

National Companies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Leadership

• Customer Service

I was in charge of my team's weekly training session, where I would train my team on new and exsisting policies and procedures. I was also my teams SME (Subject Matter Expert) in billing, and was the go to for all questions the team members may have.