Resourceful,hardworking, dedicated, on time and have excellent leadership skills

COMPANY	POSITION HELD	DATES WORKED
Citifinancial	(Confidential)	8/2005 - 12/2007

SCHOOL	MAJOR	YEAR	DEGREE
New Horizons	MOA and Business Management	2005	Trade School Degree

Highlights:

Latoya C. Stevenson 1587 Riverview Circle, Fort Lawn, SC 29714 (803)768-0575/ (803)482-6466 l.c.s_92@hotmail.com SUMMARY: Proven ability to deliver increased productivity through training development and client- relation management. SKILLS: Self- motivated individual seeking to obtain a position as an Sales /Marketing Assistant. Enjoys working independently in a team environment with strong organizational and planning skills, and knowledgeable of State and Federal Guidelines. WORK EXPERIENCE: 08/2005-Present: Sr. Account Manager at Citifinancial, Fort Mill, SC Managed Client Profiles by assisting in managing delinquent accounts through the reduction of losses . Direct collection activities in accordance with corporate policy and objectives and to maintain delinquency, net losses, and repossession numbers. Charged -off delinquent accounts, reviewed credit reports, and processed account transactions for payoff. Collection and sales of phone pays and other products and materials. 08/2002 – 08/2005: Retention Specialist Servicing, Bankruptcy, Foreclosure, SCRA Representive at Wells Fargo, Fort Mill, SC Managed Client files, handled payoff request, special projects. Analyze workout packages for completion of workout options by Updating client profile, such as their financial situation, negotiate terms of repayment to bring account current. Researched loan status by review of credit reports and consults with loan processors regarding loan status. Processed loan applications for refinancing by researching credit file SCRA special loans for active military recipients and handling of the Disaster Que. Sales of Wells Fargo Products and Services with phone phone pays sales. 02/1998-01/2002: Loan Account Processor at Allied Interstate, Charlotte, NC Researched and reviewed client accounts by using skiptracing methods, reviewed credit report , income, and appraisals to ensure that everything lined up for the underwriter review. Updated and reorganized client data into database to improve targeted reporting as needed by the attorneys. Education: New Horizons Learning Center, Charlotte, NC, January 2005- Healthcare Information Management Program- Medical Billing and Coding Specialist-MOS Certification and Executive Account Assistant Program York Technical College, Rock Hill, SC, 08/2001- Current- Business Management Mary Brewer School of Real Estate and Insurance, Columbia, SC, June 1998- Insurance License Additional Skills: Word, Excel, Powerpoint, Access,Quickbooks Certifications

Companies I like:

Any Business Management or Medical

Microsoft Office
Presentation Skills
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Sales Support
Requirements Analysis & Specification
Leadership

• Account Managing

client relations and financing loans