·Established skills in detecting and solving problems in a concise and methodical way to maximize customer and vendor relationships. ·Very in-depth knowledge of specialized products, services and external data bases will allow me to better serve the customer in creative ways. ·The exceptional capacity to integrate myself into new environments that will produce results right from the start. ·Always looking for ways to improve workflow procedures and stay within established company boundaries. Subscribed to the trade magazines to stay abreast on the latest trends and technologies.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2003 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Shaker Heights High School	College Prep	1975	High School/GED Degree

Highlights:

Companies I like:

Flexible company

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• product specialist
• telecommuter
• marketing

·Go to person for customer service, sales reps, rep agencies and technical department for advise on product replacements and crossovers. ·Established relationships with sales force and rep agencies