Dawn Knebel 12603 Shady Acres Buda, TX 98610 Home - (512) 295-2776 Cell -512-787-5165 Dawnjk@austin.rr.com Assistant to the CEO, (WLP) 8/01 – 10/07 Maintained daily schedule and set up daily phone appointments, national and international, in ACT database for CEO. Screened all calls, set up conference calls and client meetings. This is a chiropractic coaching company and I assisted clients with any information needed for their office or employees, company seminars, weekly/monthly phone calls with their coach. Gather trip details, airline travel, hotel information, auto rentals, etc. for CEO travel. Typed monthly article and letter correspondence for CEO. Had all emails come through my computer forwarding or printing up pertinent emails and replying for the CEO. Assisted the CFO on many projects, work related and personal. Answered a 15 line phone. Kept personnel details, such as attendance, tardies and vacation time for all employees. Maintained all office equipment such as copiers , printers, fax machines, postage machine - warranties, repairs, toners, monthly call in. Ordered all company supplies, kept contact with building owners and company cleaning crew. Maintained keys for all desks, cabinets, and doors for 2 separate offices. Site Administrator, UPskill, inc. 6/98 - 9/01 The only office employee for a multi-class software training center. Set up schedule of dates, times and location classes were to be taught. Set up classrooms for each class, including clearing off computers from former class and setting up room with materials needed or upcoming class. 4 classrooms with each class lasting 3-4 days, with next class starting immediately. Help support instructor, prior/during class time and help students with any questions they may have. Assist out-of-state students with motels, cabs, restaurants, points of interest, etc. Keep data from each student at end of class and track student records for each class they attend. Tuper certificates for all students. Purchase pastries/breakfast items for students each morning, treats for each break. Purchase floral arrangements weekly. Maintain inventory of soft drinks/coffee, kitchenware and school supplies for students. Operate 8-line switchboard. Maintain computers, fax machine, printers, overheads and kitchen appliances. Hired and maintained cleaning crew. Receptionist / Customer Service, Bottom Line Distribution 10/92 - 6/98 Responsibilities included answering 12-line receptionist phone system, helping customers with computer purchase information or taking and distributing messages. Answering Customer Service phones, helping customers by looking up purchase orders in computer or writing up calls in computer for technical help. Maintained sales orders and customer service information for promp attention. Helping customers with pick-up orders, and receiving payments. Creating and mailing invoices for Purchasing and Accounting. Maintaining and purchasing office supplies. Arranging for courier service, handling all outgoing mail – postage machine, registered, and certified. Overseeing cleaning crew. Arranging for any maintenance required on building premises and equipment. Receptionist / Accounting Assistant, Sentry Properties 8/91 - 10/92 Responsibilities included answering 6-line phone system, maintaining calls from on-site apartment management or retail management to administrative staff. Additionally responsible as Accounting Assistant for setting up new vendor files, filing month-end accounting reports, arranging for courier services between properties and entities, matching of invoices and check copies, filing. Security Receptionist / Switchboard, Rugby Laboratories 9/89 - 7/90 Responsibilities included operating switchboard with 12 incoming lines and 40 extensions, greeting visitors, maintaining security by checking badge identification and acting as liaison between visitors and other personnel. Send outgoing and receive incoming faxes. Personell assistant - Setting up appointments for meetings and interviews. Screen applicants and maintaining personell schedule.

Highlights:

Companies I like:

Any company larger than 10 employees.

• Assistant

1. Assistant to the CEO - I managed his daily schedule, phone appointments and meeting appointments. Scheduled and planned trips. Answered multi-line phones and helped client with any and all questions pertaining to the office management company, 2. Managed office - Kept track employee profiles, human resources, maintained all office equipment, supplies, repairs, personel duties.