Bright, savvy, open-minded sales/customer service young adult that adheres to business procedures and policies, and posses the ability to learn new concepts and ideas.

COMPANY	POSITION HELD	DATES WORKED
American Express	(Confidential)	9/2006 - 1/2007
Starbucks	(Confidential)	1/2005 - 11/2007

SCHOOL	MAJOR	YEAR	DEGREE
Broward Community College	Public Relations	2007	Associate Degree
Broward Community College	Public Relations	2007	Associate Degree

Highlights:

Companies I like:

Prada, Comcast, TAG support comapany, Vonage, Food Network

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• sales
• customer service
• marketing/advertising

In my most recent position I was required to inform all customers about new promotions and soft-sell many of our desserts and salads to go along with the customers beverage/coffee. This made me stand out from the crowd, as I consistantly ranked the highest in the average ticket price for each of my customers at Starbucks. In my previous position, one of my tasks was to speak be clear and concise, as well as using correct english vocabulary when helping card memebers on the phone. I always maintained a professional voice and image while assisting every customer.