Highly motivated, self-starting, account management professional. Accurately assess needs in complex situations and provide resolutions. Responsive, proactive and dedicated.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2005 - Present
Quantum Health, LLC	(Confidential)	10/2002 - 7/2005
Central Benefits Administrator	(Confidential)	11/1995 - 10/2002

SCHOOL	MAJOR	YEAR	DEGREE
Watkins Memorial High School	College Prep	1991	High School/GED Degree

Highlights:

Developing an implementation process for a start up company and placing it into effect.

Companies I like:

Cardinal Health Inc., The Procter & Gamble Co., American Electric Power Co. Inc., The Progressive Corp., Limited Brands Inc., Big Lots Inc., Fidelity National Financial Inc.,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Building and sustaing positive relationships with complex consultants and clients, as well as identifying key deliverables, client objectives and a roadmap for measurement of program success has been key in service and contract expansions with a retention rate of 94%.