Occupation:Customer Service Supervisor |
Location:Bagdad, KY |
Education Level:Trade School |
Will Relocate:YES |
Description
customer service supervisor or manager responsible for overall customer satisfaction
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Trillium Industries | (Confidential) | 5/2006 - 7/2007 |
| IBM | (Confidential) | 9/1997 - 11/2005 |
| Franklin Mint | (Confidential) | 12/1995 - 8/1997 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Braniff Education Systems | customer service | 1975 | Trade School Degree |
Accomplishments
Highlights:
6 years as program manager with IBM as program manager for depot service customer satisfaction with a 99% national satisfaction rating. Cost reductions in both service delivery and transportation to and from the repair center.Companies I like:
Responsibilities
program manager responsible for contracts and contract negotiations, and customer satisfaction with the company work effort
