Assistant Manager - Sales Rep and Customer Service Rep.
Handle interviews and closing manager. Dealing with customers about there problems they may have and get it corrected. handle the closing count and call in the numbers at the end of the night.
Retention - Saving Members and showing why the need to product and set them up on a different plan if needed.
Collections - Dealing with members that have outstanding balances and collect the funds that is owed or work something out with them to get it cleared.
Registration - Getting new customers sign up with the product. Update the account info. Change method of payment. Upsale customers to a better plan or product.