Putting customers first and making them happy. Strong leadership skills, organized, dependable and resourceful.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2007 - Present
Verizon	(Confidential)	1/1998 - 2/2007

SCHOOL	MAJOR	YEAR	DEGREE
Great Expectation Christian Academy	general study	1994	High School/GED Degree

Highlights:

15 years in successful customer service. 2 year member of a cross functional team for fiber optics with telecommunications, winning the first award for my ideas brought to the team at Verizon. Trip winner for sales at Verizon. Offered national training position for my skills and knowledge of all products and services at Verizon.

Companies I like:

Alliance Data, Verizon, CVS, Verizon Wireless, AT&T

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Sales
• Customer Service
• Business
• Wireless Sales

I get all data for the company out of the Duncanville branch organized and clearly detailed thru spreadsheets and documentation. I conduct all orders and timesheet info. for all employees. I keep the office in order and structured.