Occupation:Customer Service Representative |
Location:Fort Myers, FL |
Education Level:High School/GED |
Will Relocate:YES |
Description
Strives to attend to the customer. Ensures customer satisfaction with the company.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Eli Reserach, Inc. | (Confidential) | 8/2006 - 7/2007 |
| Randstad | (Confidential) | 10/2005 - 8/2006 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Grove School | general high school | 1995 | High School/GED Degree |
Accomplishments
Highlights:
Ability to hit monthly sales quota 11 months in a row. Ability to exceed the monthly sales quota. Ability to answer customer's questions with product knowledge and not having to place a customer on hold to assist them but being able to do what was in my power to satisfy their needs.Companies I like:
AT&T, Time Warner, Blue Cross & Shield, Comcast, Embarq, JP Morgan
Job Skills
| Presentation |  |
| Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts. | |
| Technology Solutions | |
| Software Implementation | |
| Leadership | |
Keywords
Responsibilities
Answered inbound calls in a call center that focused on the customer's needs and their satisfaction. Able to make bonus in turning a customer service issue into a sale.
