I am looking for career growth in management. I have experience with the Joint Commission Accreditation process, audit and risk management, corporate compliance and operations management.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/2006 - Present
BioScrip Pharmacy Services	(Confidential)	9/2003 - 9/2006
Merck Medco Pharmacy	(Confidential)	4/1997 - 8/2001

SCHOOL	MAJOR	YEAR	DEGREE
Leahighton Area High School	General	1991	High School/GED Degree
Carbon County Vocational Technical School	Cosmetology	1991	Trade School Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Quality Without Tears	media url	This book emphasizes the need for upper management to be involved and promote quality within the workplace. It shows how much money can be saved by enforcing quality work and limiting the amount of rework it takes to correct poor quality.

Highlights:

As an operations manager, I was able to create change in processes to enhance the department morale, improve quality, and motivate the team to increase the team rate of 11 orders per hour up to 17 orders per hour. As the Quality and Compliance Manager, I was the key personal responsible for ensuring my company received the Gold Seal of Approval from the Joint Commission. With only 3 months to read the Joint Commission Standards manual and prepare a 200+ employee base for a survey and ensure that all policies and process were implemented, this was the biggest accomplishment of my career.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Corporate Compliance
• HIPAA
• OSHA Compliance
• Emergency Management
• Accreditations
• Microsoft Office
• Training
• Project Management
• Audit Assessment
• Risk Assessment