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Dale M

Customer Service Guru Looking For Career Change

Occupation:

Customer Service Representative

Location:

Baltimore, MD

Education Level:

High School/GED

Will Relocate:

YES

CollapseDescription

excellent, verbal, and, non-verbal, communication, skills, extensive, customer, service, background, ability, to, learn,

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CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

Municipal Telephone Exchange (Confidential) /2006 - /2006
MVA (Confidential) /2005 - /2006
FedEx (Confidential) /2005 - /2005
Manpower/Pharmaceutical Research Plus (Confidential) /2005 - /2005
FedEx (Confidential) /2003 - /2004
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CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Baltimore Polytechnic Institute Science 1999 High School/GED Degree
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CollapseAccomplishments

Highlights:

Hampton University Presidential Scholar, One of the top scores consistently in call quality at FedEx

Companies I like:

Sinai Hospital, Johns Hopkins, University of Maryland Medical System, Verizon, Verizon Wireless

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CollapseResponsibilities

Providing customer service efficiently and reviewing documents for the purpose of checking for authenticity or to make a decision on whether to asess or waive a fine.
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